Shipping policy

Shipping Policy for Gender Lens

At Gender Lens, we are committed to delivering your orders efficiently and reliably. Below, you'll find all the details regarding our shipping process.

Order Processing Time

  • All orders are processed within 2-5 business days.
  • Orders are not shipped or delivered on weekends or holidays.
  • You will receive a confirmation email with tracking details once your order is shipped.

Shipping Rates & Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery within 7-15 business days.
  • Express Shipping: Estimated delivery within 3-7 business days (if available).

Shipping rates are calculated at checkout based on your location and order weight.

International Shipping

We ship to most countries worldwide. International delivery times may vary depending on customs processing in your country. Please note:

  • Import duties, taxes, and charges are not included in the product price or shipping cost. These charges are the buyer's responsibility.

Shipping Carrier

We partner with reliable carriers, including DHL, FedEx, and local postal services, to ensure your package arrives safely.

Tracking Your Order

All shipped orders include tracking details, which will be emailed to you. You can monitor your shipment status via the provided tracking link.

Missing or Delayed Shipments

If your order has not arrived within the expected timeframe, please contact us at support@gender-lens.com with your order number. We'll work to resolve the issue promptly.

Return to Sender

If a package is returned due to an incorrect or incomplete address, the customer is responsible for covering the reshipment costs. Please ensure your shipping information is accurate when placing your order.

Contact Us

For any shipping inquiries, feel free to reach out to us at support@gender-lens.com. We’re here to help!